Methods to Permanently Dismiss QuickBooks Error PS038

QuickBooks users perform a lot of business and accounting functions using this application. One very important feature of QuickBooks is payroll, which is used to perform various functions, such as sending paychecks. To run the payroll function correctly, you need to update it on a regular basis. Errors while updating QuickBooks payroll, like QuickBooks error PS038, can arise in such a situation. If you are getting the QuickBooks error code PS038, you can read this article till the end to eliminate it.

If you are unable to perform the given solutions or eliminate the error message on your own, you can call us at 1-855-856-0042 to get assistance from our team of QB professionals.

Main Triggers for the QuickBooks Desktop Error PS038

You might be getting QuickBooks error message PS038 due to the following common scenarios –

1. The company file you are trying to access is damaged, and it is causing glitches while running the QB updates.
2. Your payroll subscription in QuickBooks is not validated or unexpired, and you need to perform a re-validation process.
3. The QuickBooks payroll function has not been updated for a while, and it has become obsolete in the application.
4. Your QuickBooks Desktop application is not updated to the latest release, and you need to upgrade it before running the QB updates.
5. When the paychecks you are trying to send are stuck online, it can lead to payroll issues in QB.

Recommended to read: How to fix QuickBooks Error 17337

Easy Step to Terminate QuickBooks Payroll Error PS038

If you are getting the QuickBooks payroll update error PS038, you can use the steps given below to resolve it –

Locate the Stuck Paychecks and Edit Them from the Earnings Tab

QB error code PS038 mostly arises when there are stuck paychecks in the payroll feature. To fix this, you need to fix the unsent paychecks in the following manner –

1. Under the Edittab, select Find and go to the Choose Filter tab to look for the Filter
2. Select Detail Levelto click on the Summary Only option and select Online Status from the drop-down list.
3. Select Online to Send to click the Findbutton and find the unsent paychecks to open one of them.
4. Click the Paycheck Detailoption to go to the Review button and go to the Earnings
5. Look for the last item in the list and add it as a new item, followed by accessing the Net Pay Locked
6. Click No to close it and choose the Rate Fieldfor the item you have just added, and ensure that there are no changes in the net pay section.
7. Hit the Save & Closeoption and click Yes when the Recording Transactions message appears to re-open the paycheck.
8. Click the Paycheck Detailsbutton and delete the item that was added to make sure there are no changes in the taxes and Net Pay.
9. Click Save & Closeand follow the same instructions for each paycheck to check if the PS038 error is resolved.

Conclusion

You can use the solutions given in this article to terminate QuickBooks error PS038. If the issue persists, you can call us at 1-855-856-0042 to get professional help from our support team.

Also read: Easy Solutions to Terminate QuickBooks Error 1618