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Salesforce New B2B-Solution-Architect Exam Prep

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P.S. Free 2023 Salesforce B2B-Solution-Architect dumps are available on Google Drive shared by ExamPrepAway: https://drive.google.com/open?id=15fabrLq3zmitEzSIH7uEm1fz5kur9xgh

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Salesforce Certified B2B Solution Architect certification is an excellent way for professionals to validate their expertise and knowledge in designing and implementing complex B2B solutions using Salesforce. Salesforce Certified B2B Solution Architect Exam certification is suitable for professionals who have experience in designing and implementing complex solutions and are looking to enhance their skills and validate their knowledge. Salesforce Certified B2B Solution Architect Exam certification exam is comprehensive and covers a wide range of topics, making it an excellent choice for professionals who are seeking to enhance their career prospects in the Salesforce ecosystem.

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Salesforce B2B-Solution-Architect certification is highly regarded in the industry and is recognized as a mark of excellence in the field of B2B commerce. Salesforce Certified B2B Solution Architect Exam certification demonstrates that an individual has the knowledge and skills required to design and implement solutions that meet the unique needs of B2B customers. It also validates that an individual is proficient in the use of Salesforce tools and technologies and has a deep understanding of the B2B commerce ecosystem. Those who pass the Salesforce B2B-Solution-Architect exam are considered to be experts in their field and are highly sought after by organizations looking to implement Salesforce solutions for their B2B customers.

Salesforce Certified B2B Solution Architect Exam Sample Questions (Q75-Q80):

NEW QUESTION # 75
Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

  • A. Select an AppExchange app that sends a survey to each customer after a work order is completed.
  • B. Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.
  • C. Use the existing survey tool by integrating the responses to the Service Appointment and Service Resource record.
  • D. Use the existing survey tool by integrating the responses to Case number and User record.

Answer: C

NEW QUESTION # 76
Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers as incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP What should the steps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC’s CRP will be the system of record for invoices?

  • A. Lead, Quote, Opportunity, Order, Invoice. ERP, Payment
  • B. Lead, Opportunity, Quote, Order, Invoice, Payment, ERP
  • C. Lead, Opportunity, Quote, Order, ERP
  • D. Opportunity, Quote. Invoice, Payment, CRP

Answer: C

Explanation:
This option would follow the lead-to-invoice process that Salesforce Billing supports2, which involves creating an invoice from an order and then sending it to the ERP system for payment processing. This option would also leverage Revenue Cloud and Sales Cloud features such as CPQ and Billing to automate and streamline the quoting and invoicing process.
Since UC’s CRP will be the system of record for invoices, the order information will need to be passed to the back-office ERP for invoice creation and processing. Therefore, the business process should include Lead, Opportunity, Quote, Order, and then directly into the back-office ERP system. Payment processing can be handled within the back-office system or potentially integrated back into Salesforce with appropriate consideration for data security and compliance.

NEW QUESTION # 77
Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of what kinds of business outcomes the customers want to achieve before presenting them a solution.
Which method of discovery should a Solution Architect suggest to UC?

  • A. Jobs To Be Done Framework
  • B. Comprehensive Surveys to End Customers
  • C. Third-party research from well-known organizations
  • D. User Stories Creation with End Customers

Answer: D

Explanation:
This method can help UC understand what kinds of business outcomes the customers want to achieve by capturing their needs, value propositions, and pain points in a structured format.
The Solution Architect should suggest that UC use the Jobs To Be Done Framework and User Stories Creation with End Customers. The Jobs To Be Done Framework involves studying customer behavior to determine what outcomes customers want to achieve and how customers go about achieving those outcomes. User stories creation with end customers involves gathering information from customers about their goals, needs, and expectations, and using that information to create user stories that can be used to inform the design and development of the solution. Third-party research from well-known organizations and comprehensive surveys to end customers can also provide valuable information, but are not as focused on helping to create a comprehensive understanding of customer outcomes.

NEW QUESTION # 78
What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that project stakeholders are aligned with the project team on deliverables?

  • A. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
  • B. Define and document the business value map with project stakeholders to capture the value provided by the implementation.
  • C. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
  • D. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.

Answer: C

NEW QUESTION # 79
Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team has made the request to understand what the customer experience will look like out of this workshop.
What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?

  • A. Facilitate a strategy session with the executive leadership team to better understand their individual business units’ priorities to achieve the business objectives.
  • B. Facilitate a workshop with the executive leadership team, applying the journey mapping process to create a vision and align customer journey to business objectives.
  • C. Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.
  • D. Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.

Answer: B

Explanation:
journey mapping is a process that helps understand and improve the customer experience across different touchpoints and channels. Journey mapping can help formulate the high-level business vision and desired business outcomes by:
Identifying the customer segments, personas, needs, goals, and pain points Mapping out the current state of the customer journey across different stages and channels Analyzing the gaps, opportunities, and risks in the current state Envisioning the future state of the customer journey that meets or exceeds customer expectations Aligning the future state with the business objectives, value proposition, and success metrics Prioritizing and planning the initiatives and solutions that will enable the future state
https://trailhead.salesforce.com/credentials/architectoverview

NEW QUESTION # 80
……

B2B-Solution-Architect Latest Exam Format: https://www.examprepaway.com/Salesforce/braindumps.B2B-Solution-Architect.ete.file.html

P.S. Free 2023 Salesforce B2B-Solution-Architect dumps are available on Google Drive shared by ExamPrepAway: https://drive.google.com/open?id=15fabrLq3zmitEzSIH7uEm1fz5kur9xgh

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